These Terms and Conditions govern your use of the Traveler US Assist Tour website and the purchase of our backpacks, eye masks, water bottles, and other products. By accessing our website and making a purchase, you agree to these terms.
1. Ordering and Payment:
1.1. You must provide accurate and complete information when making a purchase, including your name, billing address, and payment details. We accept major credit cards and other payment methods as indicated on our website.
1.2. All orders are subject to acceptance and availability. Traveler US Assist Tour reserves the right to reject or cancel orders at our discretion.
2. Shipping and Delivery:
2.1. We will make reasonable efforts to ensure the timely delivery of your order. Shipping costs and estimated delivery times are provided during the checkout process.
2.2. While we strive to meet delivery times, we are not responsible for any delays caused by external factors, including customs, extreme weather, or other unforeseen circumstances.
3. Returns and Exchanges:
3.1. We accept returns and exchanges within 30 days of the purchase date. Returned items must be in their original condition and packaging.
3.2. To initiate a return or exchange, please contact our customer support team at [email protected]. Return shipping costs are the responsibility of the customer, except in the case of defective or damaged products.
4. Product Warranty:
4.1. Traveler US Assist Tour provides a limited warranty for our products. Warranty information is provided with the product and may vary depending on the item. Warranty coverage is subject to the terms specified in the product’s documentation.
5. Privacy and Data Security:
5.1. Your privacy is important to us. We handle your personal information in accordance with our Privacy Policy. By using our website and purchasing our products, you consent to the collection and use of your data as outlined in our Privacy Policy.
6. Intellectual Property:
6.1. All content on the Traveler US Assist Tour website, including text, images, logos, and trademarks, is protected by copyright and other intellectual property rights. You may not use, reproduce, or distribute our content without our written consent.
7. Limitation of Liability:
7.1. Traveler US Assist Tour will not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the purchase price of the product.
8. Changes to Terms and Conditions:
8.1. Traveler US Assist Tour reserves the right to modify or update these Terms and Conditions at any time. Changes will be effective upon posting to our website. It is your responsibility to review these terms periodically.